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Cant use the chat

Posted: Thu Feb 21, 2019 10:25 am
by NaHitAZ
Hello

I'm a new player.
In my Duels (2 of 2) I wasn't able to write in the chat.
This problem popped up randomly (I don't know why it started).
The problem ends when I end my turn or my opponent ends his turn.

Hope someone can help.

Re: Cant use the chat

Posted: Thu Feb 21, 2019 6:00 pm
by __Blank__
Try taking the replay from the Main Menu that can verify exactly what occurs during your match, and reply to this thread with the link generated.

Re: Cant use the chat

Posted: Fri Feb 22, 2019 11:59 am
by NaHitAZ
I can't find a trigger to my problem.
Just now it happened while I was building a deck.
Maybe it has to do with right clicking because I just did that prior to the problem.

Re: Cant use the chat

Posted: Fri Feb 22, 2019 12:51 pm
by NaHitAZ
Ok just had 2 duels one without the problem.
In the second one, I wasn't able to use the chat after right-clicking.

Re: Cant use the chat

Posted: Fri Feb 22, 2019 3:20 pm
by __Blank__
Can you access the "Duel Records" for the duels it did impact, so I can have some reference material that might help troubleshoot the issue?
From those I can also try to replicate it from my end (When my freeze ends, in 5 ish days) and assist you further, with the hopes to figure out the root cause of the issue. It could help to clear your cache for instance, as it might be due to too many saved data packets affecting your connection, or it could be that too many users are using the connection you're on (or too much data is being transferred through the data tunnel, resulting in issues with maintaining connection) which I frequently occur on Nexus recently, though my connection is to blame as it's usually garbage at the library with 12+ computers sharing the same data tunnel.

Re: Cant use the chat

Posted: Fri Feb 22, 2019 4:44 pm
by NaHitAZ
Ok
The Problem appears always not only in duels.
Once I right-click anywhere in duelingbook, duelingbook ignores all input from my keyboard.
I can solve this issue by opening a new tab and going back to the duelingbook tab.
Thanks for the help, hope you have a nice day.