E-mail confirmation

If you experience a glitch on the site, create a topic and tell us about it here
goblin gang321
Posts: 1
Joined: Mon Dec 21, 2020 7:50 pm
Reputation: 0

E-mail confirmation

Post #1 by goblin gang321 » Wed Dec 23, 2020 4:28 am

I have been trying to join duelingbook for a week now due to the other program I used completely shutting down (as to what I know). Anyhow, while trying to join it tells me "You must verify your account before you can login. Would you like a new confirmation link to be sent to your email?... yes , no" in which I press yes, however, when I check my email there is no link or message that lets me confirm my account, meaning I cant play. If there is something I am doing wrong or overlooking I am happy to accept help.

Sengenjin
User avatar
Posts: 2
Joined: Wed Dec 23, 2020 4:04 am
Reputation: 1

Post #2 by Sengenjin » Wed Dec 23, 2020 4:43 am

Well, you can check if you are looking for the correct email (if it is the same one associated with the account) if this is the case, check your spambox or Trash, sometimes it can be there. If that doesn't help, I suggest you create a new account with a new email.
Konami's Resource Judge

Ruling Guru.

Oceanmaen
Posts: 2
Joined: Thu Jan 07, 2021 8:32 pm
Reputation: 0

Post #3 by Oceanmaen » Fri Jan 08, 2021 10:53 pm

Im having the same problem no matter what Email I try, have you managed to make it work @goblin gang321 ?

I´d love to play some Yugioh online and DB would be my prefered choice, other progamms i´ve tried were dissapointing

DarkPhenix
User avatar
Posts: 426
Joined: Thu Apr 30, 2020 2:12 pm
Reputation: 78
Location: The Jungle

Post #4 by DarkPhenix » Fri Jan 08, 2021 11:48 pm

If you did not receive the email, you may have it resent. To have it resent, please reload the page and type in the new account credentials. You will be prompted to put in an email for the confirmation link to be sent to. Hopefully this helps!
RC-1, PC-1 Konami® Certified Judge

Oceanmaen
Posts: 2
Joined: Thu Jan 07, 2021 8:32 pm
Reputation: 0

Post #5 by Oceanmaen » Sat Jan 09, 2021 10:00 am

I already had the confirmation link resent a couple of times and also used a different Email with no Luck so far. Creating a completely new Account led to the same issue. I guess I just have to wait and see if it eventually gets send after all or is there a way to reach out to DB directly ? maybe to manually send the verification mail ?

Thanks you for your quick answer and suggestion tough!

DarkPhenix
User avatar
Posts: 426
Joined: Thu Apr 30, 2020 2:12 pm
Reputation: 78
Location: The Jungle

Post #6 by DarkPhenix » Sat Jan 09, 2021 4:32 pm

Well, I had that problem with yahoo. My suggestion would be to resend the verification 2 or 3 times. I know after the 3rd time I was able to get the account verified.
RC-1, PC-1 Konami® Certified Judge

IndigoOce
Posts: 4
Joined: Mon Feb 15, 2021 4:44 am
Reputation: 0

Post #7 by IndigoOce » Mon Feb 15, 2021 5:02 am

Hi guys! I made a mistake writing my email down, i tried to create another account but a message pop up tat says that i must confimate the other account before creating anotherone (which i have no access to the mail), does anyone knows waht can i do? Thanks for your help :D

DarkPhenix
User avatar
Posts: 426
Joined: Thu Apr 30, 2020 2:12 pm
Reputation: 78
Location: The Jungle

Post #8 by DarkPhenix » Mon Feb 15, 2021 5:37 am

You need to refresh the page, then attempt to log into the account you are needing to verify. A prompt will ask you to input an email to send the verification to. Type in the correct email and proceed to verify your account. Hope this helps!
RC-1, PC-1 Konami® Certified Judge

DSMidna
Posts: 4
Joined: Fri Feb 12, 2021 3:00 pm
Reputation: 0

Post #9 by DSMidna » Mon Feb 15, 2021 2:22 pm

Bump!

I have the same issue, I tried resending the mail multiple times, I tried setting up a different Email account and I tried changing my IP. Nothing seems to help.

DarkPhenix
User avatar
Posts: 426
Joined: Thu Apr 30, 2020 2:12 pm
Reputation: 78
Location: The Jungle

Post #10 by DarkPhenix » Mon Feb 15, 2021 3:01 pm

Do you not recieve the email, or do you get an error code when attempting to send the email, and if so, what does the error say?
RC-1, PC-1 Konami® Certified Judge

DSMidna
Posts: 4
Joined: Fri Feb 12, 2021 3:00 pm
Reputation: 0

Post #11 by DSMidna » Mon Feb 15, 2021 3:06 pm

DarkPhenix wrote:Do you not recieve the email, or do you get an error code when attempting to send the email, and if so, what does the error say?
"You must verify your account before you can login. Would you like a new confirmation link to be sent to your email?"

And after clicking Yes I get:

"A confirmation e-mail has been sent for you to activate your account."

DarkPhenix
User avatar
Posts: 426
Joined: Thu Apr 30, 2020 2:12 pm
Reputation: 78
Location: The Jungle

Post #12 by DarkPhenix » Mon Feb 15, 2021 3:11 pm

Did you check your spam folder?
RC-1, PC-1 Konami® Certified Judge

DSMidna
Posts: 4
Joined: Fri Feb 12, 2021 3:00 pm
Reputation: 0

Post #13 by DSMidna » Mon Feb 15, 2021 3:14 pm

DarkPhenix wrote:Did you check your spam folder?
Yes. There is nothing there.

DarkPhenix
User avatar
Posts: 426
Joined: Thu Apr 30, 2020 2:12 pm
Reputation: 78
Location: The Jungle

Post #14 by DarkPhenix » Mon Feb 15, 2021 3:16 pm

Well, I am not sure what to say then. I guess you can message a Judge and ask
RC-1, PC-1 Konami® Certified Judge

| Hanverid |
User avatar
Posts: 102
Joined: Sat Dec 07, 2019 3:07 am
Reputation: 81
Location: Paris, France
Mood:

Post #15 by | Hanverid | » Mon Feb 15, 2021 3:19 pm

DSMidna wrote:Yes. There is nothing there.

You probably used a wrong email or just made a typo.
Fire whoever designed that bottle. KaibaCorp's products shouldn't bend so easily.

Image

DSMidna
Posts: 4
Joined: Fri Feb 12, 2021 3:00 pm
Reputation: 0

Post #16 by DSMidna » Mon Feb 15, 2021 3:23 pm

| Hanverid | wrote:
DSMidna wrote:Yes. There is nothing there.

You probably used a wrong email or just made a typo.
I can only let it resend the email by typing in my Email again, so unless I do the same typo twice, that is not possible. Also, as I stated before, I tried a different Email as well that I set up specifically for this.

Jedx_EX
User avatar
Posts: 276
Joined: Tue Aug 18, 2020 4:18 pm
Reputation: 7
Location: Earth
Mood:

Post #17 by Jedx_EX » Mon Feb 15, 2021 3:42 pm

POV: You came because you watched a video of Dueling Network's history recently. (Click thumbs up if you agree)

IndigoOce
Posts: 4
Joined: Mon Feb 15, 2021 4:44 am
Reputation: 0

Post #18 by IndigoOce » Tue Feb 16, 2021 12:18 am

DarkPhenix wrote:You need to refresh the page, then attempt to log into the account you are needing to verify. A prompt will ask you to input an email to send the verification to. Type in the correct email and proceed to verify your account. Hope this helps!

When attempting to log in it shows a pop up that reads "You must verify your account before you can login. Would you like a new confirmation link to be sent to your email?" Followed by a green yes and a red no, and that´s all i can see, what i should do? Thank you in advance >.</

DarkPhenix
User avatar
Posts: 426
Joined: Thu Apr 30, 2020 2:12 pm
Reputation: 78
Location: The Jungle

Post #19 by DarkPhenix » Tue Feb 16, 2021 4:56 am

Type in the correct email and resend the verification. Press the green yes.
RC-1, PC-1 Konami® Certified Judge

IndigoOce
Posts: 4
Joined: Mon Feb 15, 2021 4:44 am
Reputation: 0

Post #20 by IndigoOce » Tue Feb 16, 2021 5:25 pm

DarkPhenix wrote:Type in the correct email and resend the verification. Press the green yes.

Hi! I don´t see where can i change the email direction, attach ss

https://ibb.co/JQ5cMQs


Return to “Report Glitch”

Who is online

Users browsing this forum: No registered users and 88 guests